Products not purchased from Toyokuni. Products returned to Toyokuni without contacting Toyokuni in advance, and products returned by means other than standard cash-on-delivery shipping. Products that become flawed or damaged after delivery. Products without a manufacturer warranty. Consumable supplies such as whetstones or oil. Products that have been altered, poorly modified, or products with components switched out. Products whose condition is not considered an early stage defect by the manufacturer, such as the strength of a flashlight beam or any electronic machinery. There are also situations in which we will be unable to meet your request for reasons such as product deficiency due to product compatibility. "Regarding repairs ●For Toyokuni products Please contact our company. 088−866−6829 ■For products ordered from a manufacturer Please conduct repairs for manufacturer goods through the respective manufacturer’s customer support department. In that case, the details of the warranty coverage follow the manufacturer’s policy. First, please confirm the defect in the product’s user manual. (Often this is listed towards the end of the manual.) Repair Requests In the event that the problem is not resolved, please contact the manufacturer’s customer support department and explain the situation. The repair process will be explained by each respective manufacturer. Missing Warranties If there is not a manufacturer warranty, we will conduct repairs for a fee. There are some cases in which you will not receive a warranty, so if you do receive one, please keep it in a safe place. Warranty Period After Replacement or Repair This will be in accordance with the period determined by the product manufacturer."
Products not purchased from Toyokuni.
Products returned to Toyokuni without contacting Toyokuni in advance, and products returned by means other than standard cash-on-delivery shipping.
Products that become flawed or damaged after delivery.
Products without a manufacturer warranty.
Consumable supplies such as whetstones or oil. Products that have been altered, poorly modified, or products with components switched out.
Products whose condition is not considered an early stage defect by the manufacturer, such as the strength of a flashlight beam or any electronic machinery.
There are also situations in which we will be unable to meet your request for reasons such as product deficiency due to product compatibility.
"Regarding repairs
●For Toyokuni products
Please contact our company.
088−866−6829
■For products ordered from a manufacturer
Please conduct repairs for manufacturer goods through the respective manufacturer’s customer support department.
In that case, the details of the warranty coverage follow the manufacturer’s policy.
First, please confirm the defect in the product’s user manual.
(Often this is listed towards the end of the manual.)
Repair Requests
In the event that the problem is not resolved, please contact the manufacturer’s customer support department and explain the situation.
The repair process will be explained by each respective manufacturer.
Missing Warranties
If there is not a manufacturer warranty, we will conduct repairs for a fee. There are some cases in which you will not receive a warranty, so if you do receive one, please keep it in a safe place.
Warranty Period After Replacement or Repair
This will be in accordance with the period determined by the product manufacturer."