●　The sales price is the price at the time of purchase. If a price change occurs after placing your order or before your products are delivered, we will not change the sales price of your purchase (except in the case of a listing error). We pay careful attention to strictly adhere to delivery dates, however, please understand that a change in delivery date is possible due to trouble at the manufacturer, production status, system trouble, etc. Furthermore, we will not take responsibility in the case that a customer or third party incurs a loss or damages because of such a change.

●　A customer’s order will only be accepted and is only valid if it is placed using our designated ordering methods.
It is not possible to place an order by means other than our online shopping system or telephone.
Due to system trouble or other problems, it is possible that our company may not be able to accept your order.

●　While we take great care to ensure accuracy in the pricing and details of our product listings, if in the case that a human error should occur, we ask for your understanding. Also, please understand that in the case of a price listing error, even after confirming your order, we may not be able to accept it.
In such an instance, we will show you the proper price, and confirm your desire to place your order again.

●　While we pay careful attention to strictly adhere to delivery dates, a delivery date change is possible due to manufacturer production trouble, shipping trouble, system trouble, etc. In such a case, please understand that we cannot take responsibility for any loss or damages that a customer or third party incurs.

●　We take all possible measures to maintain the accuracy of the information on this website, however, there is the possibility that a posting is easy to misunderstand, or that typographical errors may occur.
In such an instance, we cannot take responsibility for any loss or damages incurred.

●　Our company reserves the right to change or update the information, product information, or programming on our website without prior notice.

●　Discrepancies in the information listed on our site and what is displayed for the customer may occur due to the customer’s web browsing environment (browser cache, etc.). We work to maintain the most accurate information on our website.

●　 We do not accept cancellation requests for orders after they are placed. Please only place your order after careful consideration.

　We will not take any responsibility for any losses or damages incurred because of the information or links on our website, or because of any of the reasons listed above.

The sales price is the price listed at the time of purchase. If a price change occurs after placing your order or before your products are delivered, we will not change the sales price of your product. In addition, as a general rule we cannot conduct order cancellations without the mutual agreement of both parties. However, an exception will be made in the case of a price listing error at the time of purchase. In the above mentioned situation as well as those listed below, our company can cancel an order by sending the customer a notice with the reason for the cancellation.

●　When the personal information a customer provides turns out to be false.

●　When it is not possible for our company to deliver the product to the customer because the desired product is out of production and we cannot procure it from the market. Or when it is unusually difficult to procure the product.

●　When we cannot confirm receipt of payment within 5 days of the order being placed. (The order processing period is 5 days)

●　When the quantity of the product ordered is limited, and the quantity ordered exceeds that limit.

●　When it is acknowledged that an order must be cancelled due to unavoidable reasons.

After purchasing goods from us, you will be obliged to pay customs duties when the package arrives in the shipping country.
The amount varies from country to country, so please inquire with the customs office of each country.
Even if the purchaser refuses to pay the customs duty, the purchase cannot be canceled. (Cancellation is not possible after paypal credit payment has been completed.)

In using the following services that our company offers, customers provide us with their personal information, including their name, address, date of birth, sex, telephone number, email address, and cookie information. Our company uses this personal information to introduce relevant products from partner companies, and services that we deem to be beneficial to customers.
Also, while we do inform customers of partner company services, customer personal information is managed and sent by our company. Partner companies will not retain customer personal information.

●　Account registration
●　Product purchase
●　Present and prize contest entry
●　Various inquiries
●　Making statistical documents on things such as service utilization trends and website access analysis

With the exception of the cases listed below, our company will not provide our customers’ personal information to any third party.

●　When the release of the personal information is required by law.
●　When we receive permission from the customer in advance.
●　When we provide or release personal information, only to the necessary extent, to an outsourced contractor to carry out a service desired by the customer.
●　When we provide or release personal information in a format in which the individual cannot be identified, such as statistical documents.
●　When releasing personal information to a company that has signed a nondisclosure agreement with our company in advance.
●　When our company has logically judged that it is necessary to release personal information to protect the rights, assets, or safety of our company or a third party.

For complaints, inquiries, or confirmation regarding the handling of personal information at our company, please contact us at the email address below.　
Email contact details:

info@toyokuni.info